- Can I ship internationally?
- Can I ship to military addresses or PO Boxes?
- How long does it take to ship my order?
- What are the shipping options?
- Why is my order on hold?
- How does the Free Shipping Promotion work?
Can I ship internationally?
Unfortunately, we do not. We apologize. We hope to offer international shipping in the future.
Can I ship to military addresses or PO Boxes?
At this time, we cannot ship to APO/FPO addresses or PO Boxes.
How long does it take to ship my order?
Once your order has been accepted by the system and provided that we have no issues with processing your order and we have the merchandise in stock, your order will go out within 48 business hours.
We do not ship out on national holidays or weekends.
Friday after 2 pm PST is considered the weekend.
What are the shipping options?
Altamont Apparel is happy to provide Free Ground Shipping on all orders over $60.
PLEASE MAKE SURE TO PICK THE OPTION "GROUND" DURING THE CHECKOUT PROCESS IN ORDER TO RECEIVE FREE SHIPPING! Altamont Apparel will not be responsible if you pick the wrong shipping option.
We have three shipping options available: Ground, 2-3 Day Select and 1-2 Day Air.
The shipping costs for your order depend on the total amount in your cart before any taxes or discounts.
Some sample shipping costs are shown below:
Order Amount Ground 2-3 Day Select 1-2 Day Air Up to $59.99 $9.95 $12.95 $23.95 $60 - $99.99 Free! $13.95 $24.95 $100 - $149.99 Free! $14.95 $26.95 $150 - $199.99 Free! $15.95 $28.95 $200 & up Free! $17.95 $30.95
Please add $5.00 for shipments to AK or HI. Sorry, Ground and Next Day shipping are not available for these destinations!
All our orders are shipped via FedEx. Expedited shipping begins when the order leaves our warehouse. Not when it is accepted by the system.
Why is my order on hold?
Upon placement, all our orders are automatically checked for address inconsistencies and possible credit card fraud. If your order has been flagged, it will be placed on hold until one of our customer service representatives is able to review and approve your order.
Possible reasons include:
- Typos in street or city names
- Incorrect state/locality selection
- Credit card fraud suspicion
To prevent any further delays in processing and shipping your order, be sure to double-check your order details. If you notice anything wrong, get in touch with us as soon as possible!
How does the Free Shipping Promotion work?
We are happy to offer FREE GROUND Shipping on ALL Altamont Apparel orders OVER $60 before tax and discount. Not valid on previous purchases.
PLEASE MAKE SURE TO PICK THE OPTION "GROUND SHIPPING" DURING THE CHECKOUT PROCESS IN ORDER TO RECEIVE FREE SHIPPING! Altamont Apparel will not be responsible if you pick the wrong shipping option.
Offer based on merchandise total and does not include Online Gift Cards, taxes or any additional charges.
No coupon code is necessary. If the order meets all requirements, FREE SHIPPING is automatic as long as you choose the correct shipping method.